Meet your virtual assistant
Hello and welcome,
I am a self-employed virtual assistant, and I am committed to supporting my clients with seriousness, kindness and simplicity. I like to make things smoother, clearer and lighter in everyday life, so that everyone can focus on what really matters.
Thanks to my experience in physical and telephone reception, I have developed a real sense of contact, listening and responsiveness. I like to welcome, guide and respond with professionalism, while maintaining a human and natural approach.
Organization is also one of my strong points: I manage several schedules in parallel, I know how to prioritize emergencies and adapt quickly to unforeseen events. My goal is to provide reliable, flexible and reassuring support, adjusting to the needs of each client.
I work in French and English, particularly for subtitling missions, as well as for any request requiring precision, clarity and rigor.
If you are looking for an involved, available and attentive virtual assistant, I will be delighted to assist you.
My Journey
My Strengths
For several years, I have worked in environments where customer relations, coordination and a sense of service occupy a central place. My career has allowed me to develop solid versatility, a great capacity for adaptation and real ease in managing varied situations, in French and in English.
I started in bilingual reception and administrative assistance, then I enriched my experience in customer service, local management and coordination of interventions.
Since 2021, I have held a position as coordinator at LVL Médical in Seclin, where I manage telephone management, monitoring after-sales service interventions and coordinating traveling technicians.
Previously, at Armatis-LC for EDF, I worked as a bilingual English customer manager, then as an assistant manager.
I also worked as a freelance translator from 2013 to 2019, with an activity focused on subtitling and translating content from English to French.
✅ Excellent customer relationship management, both written and oral.
✅ Strong coordination and operational monitoring capacity.
✅ A good sense of priorities and emergency management.
✅Fluency in English, developed through my professional experiences.
✅A human, patient and attentive approach.
Galerie
A visual overview of my daily organization.
Ready to simplify your daily life?
Let’s work together to bring structure and serenity to your activity.