Legal documents

General Terms of Service

Here you will find all the information about my terms of collaboration, payment and confidentiality.

Legal notice

Anna Braesch, EI (French sole proprietorship) – SIRET 824 630 818 00055, provides remote administrative assistance services exclusively to professionals.

Website publisher
Anna Braesch, EI – Independent administrative assistant
13 rue de Neuville, 59200 Tourcoing, France
SIRET: 824 630 818 00055
Email: contact@braeschadminassist.com
Phone: 06 95 24 15 00
VAT not applicable, art. 293 B of the French General Tax Code
Publication director: Anna Braesch

Hosting provider
Hostinger International Ltd
61 Lordou Vironos Street, 6023 Larnaca, Cyprus
www.hostinger.com

Intellectual property
All content on this website (text, images, logo) is the property of Anna Braesch unless otherwise stated. Any reproduction without permission is prohibited.

Personal data
Information sent through the contact form is used solely to respond to your request and is never passed on to third parties. In accordance with the GDPR, you may request access to, correction or deletion of your data by writing to contact@braeschadminassist.com.

This English version is provided for convenience; in case of any discrepancy, the French version prevails.

📍13 rue de Neuville, 59200 Tourcoing, France
✉️contact@braeschadminassist.com
📞+33 6 95 24 15 00

Services

The Service Provider offers remote administrative assistance services, including:
Email and calendar management
Call handling and follow-up of call-backs
Drafting and updating documents
Invoicing and payment follow-ups
Data entry
Organisation of travel and events

Quotes and orders

Every service is subject to a prior quote, valid for 30 days. The order becomes firm once the quote is signed and the deposit (arrhes) is paid. Any change requested by the Client may lead to a revision of prices and deadlines.

Prices

Prices are expressed in euros. VAT is not applicable (art. 293 B of the French General Tax Code). Services may be billed as a flat fee, at an hourly rate or as a package of hours. Any service not originally planned will be invoiced separately after the Client’s agreement.

Payment terms

✓50% deposit (arrhes, under French law) paid upon ordering
✓Balance upon receipt of invoice
✓Maximum payment period: 30 days
✓For recurring services: monthly payment in advance
✓Sums paid upon ordering are arrhes: if the Client cancels, they are kept by the Service Provider. If the Service Provider cancels, twice the amount is refunded.
✓Late payment penalties:

Late payment
Any late payment automatically entails, from the day after the due date and without any reminder being necessary:

  • late payment penalties at a rate of three times the applicable French legal interest rate;
  • a fixed indemnity of €40 for recovery costs (articles L441-10 and D441-5 of the French Commercial Code).

In the event of late payment, the Service Provider reserves the right to suspend ongoing services until all sums due have been paid in full.
No discount is granted for early payment.

Confidentiality

The Service Provider undertakes to maintain the strictest confidentiality regarding all information to which she may have access. This obligation has no time limit.

Data protection (GDPR)

Each party undertakes to comply with the applicable regulations on the protection of personal data (GDPR).

Termination

Either party may terminate the contract in the event of a serious breach, after a formal notice has remained without effect for 15 days. Any service that has been started is due in full. For subscriptions, one month’s notice is required.

Governing law

These General Terms of Service are governed by French law. The parties undertake to seek an amicable solution before taking any legal action.

A question about my terms?

Feel free to contact me with any question about how we can work together.

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